Shipping Policy

At Woofguard, we offer free worldwide shipping on all orders. Please review the information below for details about processing, delivery, tracking, and potential shipping delays.

Free Worldwide Shipping

All Woofguard orders include free shipping, regardless of your order value or destination.

We currently ship worldwide. Delivery availability may be limited in certain regions due to carrier restrictions or other circumstances outside our control.

Order Processing

All orders require up to 3 business days to process before shipment.

Business days do not include weekends or applicable holidays.

Once your order has been processed and shipped, you will automatically receive a shipping confirmation email containing your tracking number.

Please allow some time for tracking information to become active after receiving your shipping confirmation, as carriers may require additional time to scan the package into their system.

Estimated Delivery Time

After processing, orders typically take approximately 7–10 business days to be delivered.

Please note that this is an estimated delivery timeframe. Delivery times may vary due to factors outside of our control, including carrier delays, customs processing, severe weather, holidays, transportation disruptions, or other unforeseen circumstances.

Processing time and shipping time are separate. Please allow up to 3 business days for processing, followed by approximately 7–10 business days for delivery.

Tracking Your Order

Once your order has shipped, your tracking number will be automatically sent to the email address provided at checkout.

You can use your tracking number to follow the progress of your shipment through our Track Your Order page.

If you have not received your tracking information after the processing period, please check your spam or junk folder before contacting us.

Package Protection

All Woofguard shipments are insured during transit.

If your package arrives damaged and the product inside has also been damaged, please contact support@woofguard.com and refer to our Return & Refund Policy for information about submitting a claim and receiving an appropriate resolution.

Please keep the product and packaging and take clear photos or videos of any damage, as these may be required when reviewing your claim.

Delayed Orders

Occasional shipping delays may occur due to circumstances outside of our control.

If your order has not been delivered within 30 days of the original order date, you are eligible for a full refund under our 30-Day Delivery Guarantee.

Please refer to our Return & Refund Policy for complete details and instructions for requesting your refund.

Customs & International Orders

International shipments may be subject to customs inspections, processing delays, import requirements, or other procedures determined by the destination country.

These procedures are outside of Woofguard's control and may affect the estimated delivery timeframe.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an error in your shipping information, contact support@woofguard.com as soon as possible. We will make reasonable efforts to correct the information before shipment, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Woofguard is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Questions or Shipping Issues

If you have any questions, concerns, or problems regarding your shipment, please contact:

Woofguard Support
support@woofguard.com

Please include your order number and a brief description of your question or issue so we can assist you as quickly as possible.